Terms and Conditions

1. Introduction

Welcome to Outback Gaming Hub. These Terms and Conditions govern your use of our website, services, and physical facilities located in Australia. By accessing our website, booking sessions, using our gaming facilities, or participating in our events, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Definitions

Throughout these Terms and Conditions, the following terms shall have the meanings assigned to them:

• "Outback Gaming Hub", "we", "us", or "our" refers to Outback Gaming Hub Pty Ltd, a company registered in Australia.
• "Services" refers to gaming sessions, tournaments, VR experiences, equipment rental, food and beverage services, and all other offerings provided at our facilities.
• "Customer", "you", or "your" refers to individuals using our services or accessing our website.
• "Website" refers to all content at outbackgaminghub.com.au and its subdomains.
• "Membership" refers to any subscription-based access to our facilities and services.

3. Facility Use and Membership

By using our gaming facilities, you agree to abide by the following conditions:

• You will use the equipment and facilities in a responsible manner.
• You will comply with all staff instructions regarding the use of equipment.
• You will not engage in any behavior that disrupts other customers' enjoyment.
• You will not consume food or beverages near gaming equipment unless specifically permitted.
• Membership benefits are non-transferable and can only be used by the registered individual.
• We reserve the right to terminate or suspend memberships if these terms are violated.
• Membership fees are subject to change with 30 days' notice to existing members.

4. Bookings and Cancellations

When booking our services:

• All bookings must be made through our website, phone, or in person.
• Payment is required at the time of booking to secure your reservation.
• Cancellations made more than 24 hours before the scheduled session will receive a full refund.
• Cancellations made less than 24 hours before the scheduled session will be charged 50% of the booking fee.
• No-shows will be charged the full amount of the booking.
• We reserve the right to cancel or reschedule sessions due to technical issues, maintenance, or other unforeseen circumstances. In such cases, a full refund or rebooking option will be provided.

5. Age Restrictions and Parental Consent

The following age restrictions apply to our services:

• Customers under the age of 12 must be accompanied by an adult at all times.
• Customers under the age of 16 must have parental consent to use VR equipment.
• Customers under the age of 18 must have parental consent to participate in tournaments.
• We adhere strictly to the Australian Classification Board ratings for games. Age-restricted content will not be accessible to underage customers.
• After 8 PM, all customers under 16 must be accompanied by an adult.

6. Intellectual Property

All content on our website and promotional materials, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Outback Gaming Hub or our content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our express written consent.

7. User-Generated Content and Social Media

When posting content related to Outback Gaming Hub on social media or our platforms:

• You grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute such content.
• You represent that you own or have the necessary permissions to use and authorize us to use your content.
• You agree not to post content that is offensive, harmful, or violates any third-party rights.
• We reserve the right to remove any user content at our discretion.
• Photography and video recording within our facilities is permitted for personal use only. Commercial use requires written permission.

8. Liability and Disclaimers

When using our services, please note that:

• Use of our gaming equipment and participation in activities is at your own risk.
• We are not liable for any physical injury resulting from improper use of equipment or failure to follow staff instructions.
• Virtual reality experiences may cause motion sickness, disorientation, or other physical discomfort in some individuals. Participate at your own risk and immediately notify staff if you experience any discomfort.
• We are not responsible for lost, damaged, or stolen personal property while on our premises.
• Our services are provided "as is" without warranties of any kind, either express or implied.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. To view our Privacy Policy, please visit Privacy Policy.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the revised terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Outback Gaming Hub
420 Gaming Street
Sydney, NSW 2000
Australia

Email: [email protected]
Phone: (02) 8765 4321